Looking to switch call centers or Outsource your current Campaign? Our representatives provide exceptional customer service by taking your calls live over-the-phone and answering questions about your product or service .
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24 Hour Call Center: Whether you want your orders taken during peak hours, nights and weekends oreven on hoildays, our agents answer the call live.
100% U.S. Agents: Hiring the right call center matters. Be confident knowing that your customers are in good hands with a U.S Based call center agent.
2 Rings Or Less: Most of the calls into our call center are answered by a live agent with in 2 rings and a majority are answers on the first ring. (99%)
Years of Experience: Trust us . No matter how small or big your needs are we will provide you and your customer with the best service possible. We Guarantee it!
We offer a wide variety of inbound and outbound call center services. Including live call answering, interactive voice response, message dispatching, live call transferring. Our primary objective is to provide your business with high quality customer service and seamless integrations. The client should never know you outsource and the transitions when handing a customer will be smooth.
Connect with customers on any channel
Deliver a first class customer experience by communicating with your customer on their channel of choice. With call center services including live chat, email response and text message response you can deliver the multi-channel experience that customers want.
Shared call center services
Nationwide Promotions is the leading outsourced call center provider. With our shared agent pool your outsourcing cost are minimized. Give your customers 24/7 call center services with access to sales and service with out the hassle of long wait times.
Dedicated call center agents
Our inbound and outbound call center agents combine excellence with personalized training to ensure your brand and culture will be represented the way you envisioned it to be. We hire based on your requirements. This gives you total control over the customer communications.
Who’s Answering Your Calls?
It matter who answers your calls. The professionalism and skillfulness an agent displays will translate to your bottom line. We’re continuously evolving our platform to make sure we are delivering excellence.